Privacy and data protection

The protection of your personal data is paramount, especially on the internet. This is why we would like to inform you of our data collection and data use policies pursuant to statutory requirements.

Use of your data

As a matter of course, all data collected by us is treated as strictly confidential. Only data necessary for the business transaction is stored and processed. We use your e-mail address exclusively to contact you in the course of the performance of the contract.

Disclosure of personal data to third parties

We only share your personal data with companies participating in the performance of the contract and the Bank commissioned to process payments. Any data transfer complies with the provisions of the Spanish Data Protection Act; the scope of any disclosure is limited to the necessary minimum.


A “cookie” is a data file that is transferred to your computer when you visit our site. A cookie can only contain information that we send to your device - it cannot read any private data. Your acceptance of cookies on our site does not give us access to your personal data; it allows us to identify your computer. Most browsers accept cookies as standard. You can adjust your security settings to allow or prohibit individual temporary or saved cookies. If you deactivate cookies, certain features of our website may become unavailable and some websites may no longer display properly.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, i.e. data files that are stored on your computer and that facilitate an analysis of the use of our website. The information about your use of this website created by the cookies is usually transferred to a Google server in the USA and stored there.

If IP anonymisation is activated on this website, Google will first shorten your IP address within the member states of the European Union or other countries which are contracting parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. IP anonymisation is activated on this website. Google will use this information to evaluate the use of this website and to compile reports on website activities on behalf of the operator of this website, and to provide further services in connection with the use of this website and the internet to the website operator. Google will not associate the IP address transferred from your browser in the scope of Google Analytics with other data. You can adjust your browser settings to prevent the storage of cookies; however, we would emphasise expressly that this may prevent the full use of all functions of this website.

You can further choose to prevent the collection of the data created by the cookies and data related to your use of the website (incl. your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available under the following link:


You are entitled to receive information on the personal data stored relevant to your person free of charge. To receive this information, please use the address stated in the provider identification. If any of the data relevant to your person are incorrect, we will correct this information on request as a matter of course. We are equally obliged to block or delete your data on request.


You are entitled to revoke your consent to the storage of your personal data at any time without stating reasons. To revoke your consent, please send an informal request to the address stated in the provider identification.

Log files

In line with standard practice, each access to one of our web pages is documented by the provider in the form of a log file. The following information is recorded in this process:

• IP address
• Provider used
• Version of browser used
• Version of operating system used
• URL of the visited site
• Date and time of access
• Error or success code

This information is used exclusively for anonymous statistical purposes. It allows us to optimise the technically flawless operation of the application.

Our privacy policy is in accordance with the Spanish Data Protection Act. 

English German